Technical Authoring

Who we are and what we do

Elucidox Ltd is a Technical Communication business run by people with 20 yearsʹ experience of researching, writing, editing, and delivering product documentation, including:

  • Online help and web pages.
  • Technical guides, user guides, reference manuals, FAQs, and quick reference cards.
  • Programmer’s guides and SDK and API documentation.
  • Training course material.

How we work

Creating new documentation

By assessing your documentation requirements, we can devise a comprehensive suite of documents to complement your product. We can manage your documentation throughout the product lifecycle, and provide valuable support in the sales process by crafting easily understood explanations of complex technical concepts.

Updating existing documents

If you have existing product documents or web pages, we can maintain them so that they are kept up‐to‐date as your company and its product or service evolves. We can also edit and upgrade them to bring an improvement in quality.

Some of our standard services are:

  • Basic edit: We can proof‐read and copy edit your documents so that they are free from the kinds of typos and grammatical errors that reflect poorly on your company and its product or service.
  • Comprehensive edit: We can rewrite your documents so that they conform to an industry‐standard style guide, ensuring that they are formatted and structured in a consistent and visually appealing way. We can also identify any aspects in which the content of the documents are deficient and require augmenting.
  • Converting printed documentation to online help: We can convert your printed and PDF documentation to online and web‐based help, and vice‐versa.
  • Rebranding product documentation: Following a company merger or acquisition, we can rebrand your documentation so that it conforms to the new company style.

Benefits of our services

We are highly qualified, and extremely experienced

We have worked for several large software and mechanical engineering companies, and have postgraduate qualifications in technical communication, so we are able to make a real difference to the quality of your product or serviceʹs documentation.

We are technically adept

We are equally at home in writing either user guides or more technical documentation that is aimed at programmers and engineers. We are also very experienced in the use of XML technologies to create and transform documents.

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Website Design

We are website and information design specialists.

We take a no-nonsense approach to web design. We offer a fixed price, service, we talk plain English, and we build you a website tailored to your requirements.

How do we work?

We start by listening. We want to learn about your business and what you’re trying to achieve. What kind of website do you want? Do you have a fixed idea of what it will look like, or do you want us to wow you?

What happens next?

Once we know the kind of website that you like, we will map out the pages that the site contains. Together, we will agree what each page contains in terms of text and images. Based on this, we will give you a fixed-price quote for building the website.

And then?

Then we build the site. We’ll agree some milestones for the project, and show you the website as it develops, so we can all be happy that you’re getting the website that you asked for. Let’s keep it simple 🙂

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